
Terms and Conditions
(Prize LLC) Prize Toy Store
TERMS AND CONDITIONS
Website Terms and Conditions of Use Relating to [www.prizetoystore.com,www.prizetoy.com, www.prizetoyz.com, www.prizevets.com, www.prizetoy.store, www.prize.pet, www.prizedogtoys.com, www.prizepetstuff.com, www.prize.company, www.prizecollectors.com, www.prizecollectibles.com,www.prize.me, www.toy.me, www.improve.me,www.run.me,www.prizebeef.com,www.prize.boston,www.myprizeinvestments.com, www.playdayfun.com,www.playdaydeals.com,www.dogprize.com]
These Terms and Conditions (“the Terms and Conditions”) govern your (“the User”) use of the [Prize LLC] (“Provider”) website located at the domain name [www.prizetoystore.com,www.prizetoy.com, www.prizetoyz.com, www.prizevets.com, www.prizetoy.store, www.prize.pet, www.prizedogtoys.com, www.prizepetstuff.com, www.prize.company, www.prizecollectors.com, www.prizecollectibles.com,www.prize.me, www.toy.me,www.improve.me,www.run.me,www.prizebeef.com,www.prize.boston,www.myprizeinvestments.com www.playdayfun.com,www.playdaydeals.com,www.dogprize.com] (“the Website”). By accessing and using the Website, the User agrees to be bound by the Terms and Conditions set out in this legal notice. The User may not access, display, use, download, and/or otherwise copy or distribute Content obtained on the website for marketing and other purposes without the consent of the Provider.
By agreeing to these Terms and Conditions ,you agree that you are at least the age of majority in your state or province of residence ,or that you are the age of majority in your state or province of residence and you have given us consent to allow any of your minor dependents to use this site. You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service violate any laws in your jurisdiction(including but not limited to copyright laws).
You must be 18 years of age or older to visit or use the Prize Toy Store services in any manner. By visiting the Prize Toy Website ,and or using the Prize Toy Store services you are accepting the terms you represent and warrant to the company that you are 18 years of age or older, and that you have the right, authority, and capacity to agree to and abide by these terms. You also represent and warrant to Prize Toy Store that you will use the Prize Toy Store website and services in a manner consistent with any and all applicable laws and regulation.
You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any Terms will result in an immediate termination of your Services.
All malicious hacking or intentional disruption of the website or services is not permitted in any form and will prosecuted to the full extent of the law.
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information) may be transferred unencrypted and involve (a) transmissions over various networks, and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate ,copy, sell, or exploit any portion of the Service ,use of the Service, or access to the Service or any contact on the website through which the Service is provided without express written permission by us (Prize LLC). The heading used in this agreement are included for convenience only and will not limit or otherwise affect these terms.
Electronic Communications
By using this Website or communicating with the Provider by electronic means, the user consents and acknowledges that any and all agreements, notices, disclosures, or any other communication satisfies any legal requirement, including but not limited to the requirement that such communications should be in writing.
E-Commerce & Privacy
The Website [www.prizetoystore.com,www.prizetoy.com, www.prizetoyz.com, www.prizevets.com, www.prizetoy.store, www.prize.pet, www.prizedogtoys.com, www.prizepetstuff.com, www.prize.company, www.prizecollectors.com, www.prizecollectibles.com,www.prize.me, www.toy.me, www.improve.me, www.run.me,www.prizebeef.com,www.prize.boston,www.myprizeinvestments.com www.playdayfun.com,www.playdaydeals.com,www.dogprize.com]
Prize Toy Store sells [children to adult toys, pet toys and products, books, apparel, sport cards, non-sports cards, video games both physical games and digital downloads online. The use of any product or service bought from this Website is at the purchaser’s risk. The purchaser/ user indemnifies and holds the Provider harmless against any loss, injury or damages which may be sustained as a result of using the products sold on the Website.
The Provider will supply all goods to the delivery company in good order. The Provider will not be held liable for the condition of goods arriving at the User’s chosen delivery address
The private information required for executing the orders placed through the e-commerce facility, namely the User’s personal information and credit card details, delivery address and telephone numbers will be kept in the strictest confidence by the Provider and not sold or made known to third parties. Only the necessary information, that is the delivery address, name, email address, contact phone number, and payment information will be made known to third parties delivering the product. Credit card details are not kept by the Provider under any circumstances.
The Provider cannot be held responsible for security breaches occurring on the User’s electronic device (Personal Computer or other electronic device used to browse the Website), which may result due to the lack of adequate virus protection software or spyware that the User may inadvertently have installed on his/her device.
We have put the appropriate electronic, physical, and best practice manager procedures to secure and safeguard the information we collect online. We do not store credit card information on our servers.
If you would like to access, and or update all of your personal identifiable information that we collect you can do so by accessing you “My Account” portion of the Prize Toy Store website.
Cookies and Information Use:
When you place an order the information you provide is used to complete the order. We do not share information provided with outside or third- party vendors unless that information is needed in order to complete the order or fulfill the shipment.
By sending us an email you consent to allow us to replay back to your email address as sent, so that we can answer your question or provide services. We will not use your email for any other purposes or sell your information.
There is an option for you to create an account for our site by registering for a member account on the site. The signup is easily identifiable on the page, and if you create a member account, but later decide that you longer want the account you must let us know either by email or written form. If we receive such notice to remove your account, we will remove such provided information as soon as possible, but no longer than 30 days from date of request.
When you create an online account, you agree to opt-in for our Prize Toy Store newsletter. This newsletter could include sales, new inventory, or pre-sell details. The newsletter if agreed to receive will be sent to your email created and stored in your member page. If you would like to opt-out of the newsletter but keep your member account, please let us know by email or written form.
If you provide a phone number for your member or account or communicate in an email as a communication type with Prize Toy Store, we will only use it to communicate news, order information, or pertinent information regarding to business. We will never provide your phone number to outside sources unless that information is needed to fulfill shipments or returns.
The operation of our website requires the use of cookies. The information collected in the cookies contains no financial information. We use the use of cookies for customer information related to time of use, products viewed, etc. The use of cookies provides analytics to better serve our customers needs. As identified in this terms and conditions you must agree to the use of cookies when you use our website or service. Cookies are removed at the end of your session.
We put every effort forward to protect our customers data, ensure the correct use of information, and prevention of unauthorized use.
We want to protect the young. We will never collect information or maintain information for anyone 13 years of age or younger.
If you have any questions or concerns regarding our privacy policies you can contact us by email at customerservice@prizetoystore.com
Accuracy of Billing and Account Information
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
Prize Toy Store reserves the right at any time after receipt of your order to accept or decline your order for any reason. Prize Toy Store may charge and withhold the applicable sales tax for orders, otherwise.
You are solely responsible for all sales or other taxes, on orders shipped to you. If you wish to purchase any product made available through the Service, you may be asked to supply certain information relevant to such transaction including, without limitation, Your credit card number, its expiration date and security code, the billing address, and any shipping information. By using our site, you represent and warrant that you have the legal right to use any credit card (s) or other payment method (s) utilized in connection with any transaction. By submitting such credit card or payment information, you grant to Prize Toy Store the right to provide such information to third parties for purposes of facilitating the completion of any transactions initiated by you or on your behalf. Verification of information may be required prior to the acknowledgment or completion of any such transaction.
Cancellations
Prize Toy Store wants to provide you with as much opportunity as possible to cancel items before they ship.
All of this can be done by going to the "My Account" section of the Prize Toy Store website.
If you do not have an account with Prize Toy Store you may request cancellation by emailing customerservice@prizetoystore.com
Please note we fulfill orders as quickly as possible, and use drop shipping from our vendors in some cases and for these reasons Prize Toy Store cannot guarantee a cancellation request of an order.
When items are added to a shipment, we begin the process of fulfilling your order. Once this happens items can no longer be canceled.
Shipments are created when you place an order for in stock items.
All cancellation options may be temporarily unavailable when we are processing a payment for your order. If this occurs, please try again after a few minutes when processing has finished.
Payment for all items must be received within 3 days of when the items are available to ship. If payment is not received within 3 days, it will be automatically canceled
Payment Methods
We accept these payment methods:
-
Visa
-
MasterCard
-
American Express
-
Discover
Refund and Return Policy
Prize Toy Store attempts to be as accurate as possible regarding product descriptions. All items sold are new unless specifically mentioned as per the respective product. However, Prize Toy Store does not warrant that product descriptions or other content of any Prize Toy Store Service is accurate, complete, reliable, current, or error-free. If a product offered by Prize Toy Store is not as described, your sole remedy is to return it in unused, and unopened condition.
In the event a product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or product information received from our suppliers, Prize Toy Store shall have the right to refuse or cancel any orders placed for product listed at the incorrect price.
If your credit card has already been charged for the purchase and your order is canceled, your payment method will be refunded in the amount of the charge. Prize Toy Store reserves the right to cancel an order for which payment has already been received. This may occur if stock is insufficient or the quality of goods ordered does not meet the Provider’s standards. Should the Prize Toy Store exercise this right, the User will receive a full refund with no deductions.
The provision of goods and services is subject to availability. In cases of unavailability, the provider will refund the client in full within 30 days of original purchase date.
Prize Toy Store (Prize LLC) does not take title to returned items until we receive the item at our warehouse location. At our discretion, a refund may be issued without requiring a return. In this situation, Prize Toy Store does not take title to the refunded item.
Unopened and unused items can be returned within 30 days after the purchase date unless specifically stated on the product details page. The packaging must be in the same condition as when initially received. The returned unopened and unused packaging should reflect a product that is new. Prize Toy Store will work to address issues that arise if there is a dispute, however Prize Toy Store reserves the right at our discretion to not accept an item that we deem has been used or opened.
Opened items are not eligible for returns. this includes:
Items that have been opened or removed from the packaging, opened cases or packs that are no longer sealed, digital downloads are not refundable, opened games, any opened pet products, and items that have visible indications that the packaging or product has been opened or used are not eligible for returns. Used or Worn clothing, apparel, and accessories may not be returned.
Prize Toy Store reserves the right at our discretion to not accept an item that we deem has been used or opened.
Any defective item or item damaged in transit can be exchanged for a replacement of the same item (or a replacement part depending on the issue), if you send us the request within 30 days of your purchase date. These requests can be submitted by email customerservice@prizetoystore.com
Please keep in mind that 30 days after the product purchased date, we will no longer accept requests to review damaged or defective items. In cases of accepted returns for defective or broken items If the item is no longer available, we will be happy to issue a refund. Please let us know as soon as possible if you have received a damaged item or defective item, but no later than 30 days after your purchase date.
We may request that you e-mail a picture of your broken or defective item to help us determine what exactly is wrong ,and if a replacement part would be helpful .Items with minor cosmetic or paint issues do not qualify as defective products. Prize Toy Store reserves the right to make the assessment decision regarding minor cosmetic or paint issues, however we will work with customer on satisfying the dispute where possible. Please let us know as soon as possible as we are willing to work with the customer as per guidelines stated.
Digital Purchases
Digital purchases and downloads are non-refundable. If your download does not work due to a system issue, we will work with you to resolve an issue. However, if a download code for a digital purchase is provided to you upon purchase, and that code has been collected then no refunds, returns, or any exchanges will be permitted.
How to return an Item
Please contact Customer Service to receive authorization for your return so that the item(s) can be accepted. Any returns without authorization will be delayed and possibly not be eligible for a refund. Please note that returns are not accepted if you have not contacted Prize Toy Store within 30 days after your purchase date.
Customer service may be reached by email at customerservice@prizetoystore.com
Return Shipping - Domestic Customers
If the return is due to our error or a damaged or defective product, we will cover any return shipping fees as long as the return is completed through Prize Toy Store (arrangements will be made by Prize Toy Store). If you choose a self-return option (a carrier or service of your choice) you will pay the cost charged by the carrier selected and will not be reimbursed. We are not responsible for any lost or damaged packages through a self-return option.
If the return is for any other reason, we will not pay for the return shipping fees and you will be responsible for all shipping costs without reimbursement. We are not responsible for any lost or damaged packages returned to us.
Return Shipping – International Customers
You will be responsible for shipping the item(s) back and paying for the actual shipping fees. We are not responsible for any lost or damaged packages returned to us.
How to Prepare Your Item for Return Shipping
Please pack the item in an appropriate-sized shipping box and use bubble wrap or another fill to adequately protect the item. Please do not ever place the shipping label directly on the item to return it as this results in a partial or no refund. If the item is damaged in transit or received in less-than-original condition due to poor packaging your refund will be less.
Refunds
Refunds on returns are issued after the product has been received and processed. Refunds are in the original form of payment. In cases where this is not possible, a store credit will be issued. If you prefer a store credit in place of a refund, please let us know.
You may view your account to check a refund status. Once we issue your refund there may be a delay for these funds to show in your account: Credit Cards: Typically, 3-5 business days, PayPal: Depends on your PayPal original source of payment. PayPal states up to 30 days, Store credit: Available immediately
Shipping
Products will be shipped to an address designated by you, if applicable, so long as such address is complete and complies with the shipping restrictions contained on the Prize Toy Store sites. All transactions are made pursuant to a shipping contract, and, as a result, risk of loss and title for Products pass to you upon delivery of the Products to the carrier.
Delivery
Delivery of Products purchased from the Prize Toy Store sites to addresses outside the United States is limited. Some Products also have restricted delivery within the United States. Estimated delivery times are determined based on the method of shipping chosen when Products are purchased and the destination of the Products.
Export Policy
You acknowledge that (a) goods licensed or sold on the Prize Toy Store sites, and (b) any software or technology purchased, downloaded, or used from the Prize Toy Store sites, are subject to the customs and export control laws and regulations of the United States of America and may also be subject to the customs and export laws and regulations of the country in which the products are manufactured and/or received, and you agree to comply with all applicable laws. You agree, represent, and warrant that no ,materials will be accessed from, downloaded in, released in, carried to, transferred to, transshipped through, exported to, or re-exported (collectively “transferred”) to any territory (or national resident thereof), person, entity, or organization to which such materials could not be transferred directly from the United States or by a U.S. person without a license, including without limitation to any person on the U.S. Treasury Department’s List of Specially Designated Nationals or the U.S. Department of Commerce’s Denied Persons List or Entity List.
Refused and Undeliverable Shipments
A refused shipment will be treated as a return and any return costs will be deducted from the refund. If a shipment is returned to us as undeliverable due to an error on your part (such as incorrect address or not home), we will contact you to reship the package; any return and reshipping costs are due before the package is reshipped. Re-shipments for domestic customers may not be eligible for Flat Rate Shipping.
International customers will be responsible for any additional fees, duties, or taxes for refused or undeliverable shipments. If customs disposes your shipment for any reason, no refunds will be issued for product or shipping.
Restocking Fees
Please note that if a product is not accepted as a return a restocking fee will not be charged.
In most cases we do not assess restocking fees but reserve the right to do so in some situations.
Returned shipment contains missing, damaged, or opened items (10 percent restocking fee). Prize Toy Store reserves the right to not accept items with missing, damaged, or opened items, however if the product is accepted by Prize Toy Store as returnable a 10 percent restocking fee will apply.
Merchandise inspected by Customs (10 percent restocking fee)
The return was received after the 30-day return window (Prize Toy Store reserves the right to not accept products after the 30-day return window has expired-10 percent restocking fee)
Single items purchased with a cost of $500 dollars or more (10 percent restocking fee)
Our Customer Service team will contact you with any general concerns prior to issuing a refund.
Any complaints regarding the standard and quality of the product or products bought by consumers through the e-commerce should be directed to customerservice@prizetoystore.com
Disputes
Any dispute relating to any activity on Prize Toy Store or the purchase of any Prize Toy Store products shall be submitted to confidential arbitration in North Carolina, USA. unless you have in some way threatened or violated Prize Toy Store’s intellectual property rights, whereby Prize Toy Store may seek an injunctive. This agreement is governed by and construed in accordance with the laws of 29309 Herrin Grove Road, Locust, North Carolina, 28097.
By using any Prize Toy Store Service, you agree that the Federal Arbitration Act, applicable federal law, and the laws of the state of North Carolina, without regard to principles of conflict of laws, will govern these Terms of Use and any dispute of any sort that might arise between you and Prize Toy Store.
Address
Prize LLC
349-L Copperfield Blvd. #405
Concord, N.C. 28025
Non-Solicitation
You may not post or transmit through the Service any material which contains advertising or any solicitation with respect to products or services.
Limitations on Reverse Engineering and Modification.
You may not reverse engineer, decompile, disassemble, modify or create works derivative of the Service or any materials accessed through the Service.
Proprietary Notices
You may not remove any proprietary notices, including copyright and trademark notices, or labels from the Service on any materials accessed through the Service.
Compliance with Applicable Law
You are solely responsible for ensuring Your use of the Service is in compliance with all applicable foreign, federal, state and local laws, rules and regulations
Copyright
The content (organization, graphics, design, compilation, magnetic translation, digital conversion and other matters related to the Site are protected under applicable copyrights, trademarks and other proprietary (including but not limited to intellectual property) rights. The copying, redistribution, use, reuse or publication by you of any such matters or any part of the Site, is strictly prohibited. You do not acquire ownership rights to any content, document or other materials viewed through the Site. The posting of information or materials on the Site does not constitute a waiver of any right in such information and materials.
Trademarks
The Prize Toy Store logo and Prize Toy Store name and logo are federally protected and registered marks. All other trademarks displayed on this Service or through links to other services are the property of the respective trademark owners
Copyright Infringement
if you believe in good faith that your copyrighted work has been copied, adapted, reproduced or exhibited on this Site in a manner that constitutes copyright infringement, written notification of the claimed infringing activity must be submitted to the Company’s designated agent. To be effective, the notification must include the following information:
-
A physical signature of the person authorized to act on behalf of the owner of the copyright interest
-
A description of the copyrighted work that you claim has been infringed upon
-
A description of where the material that you claim is infringing is located on the site
-
Your address, telephone number, and e-mail address
-
A statement by you that you have a good-faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law
-
A statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf
Please send your written complaint to:
Prize LLC
349-L Copperfield Blvd. #405
Concord, N.C. 28025
customerservice@prizetoystore.com
User Generated Content
The Service may contain comment areas, questionnaires, tools, and other interactive features where you can share and display content, information, postings, materials, including without limitation, statements, photographs, video and other images (collectively “Materials”). You are solely responsible for any materials that you provide. By submitting materials to the service, you warrant that you have all necessary rights to grant, and automatically grant to Prize Toy Store and its affiliates, a royalty-free, worldwide, perpetual, irrevocable, non-exclusive and fully sublicensable right (including any moral rights) and license to use, license, reproduce, modify, adapt, publish, publicly display, publicly perform, translate, and distribute such Materials (in whole or in part) and/or to incorporate them in other works in any form, media or technology now known or developed in the future. You also permit any other users of the service to access, view, store or reproduce your materials and content for that user’s personal, non-commercial use. Prize Toy Store will not be required to treat any materials as confidential, and you grant to Prize Toy Store the right to edit, copy, display, publish and distribute any Materials made available via the Service by you, without compensation to you or any other party submitting the materials for you. Notwithstanding the right and license, by merely permitting your materials to appear on the service, Prize Toy Store is not a publisher of such materials and is merely functioning as an intermediary to enable you to provide and display materials.
External Links / Third-Party Links
By using this Website you agree to accept these Terms of Use and we agree to grant you a non-exclusive, non-transferable license to use the Website in accordance with the terms and conditions set.
If you do not accept these Terms of Use, you must not use this Website.
This Website may contain links and other pointers to external websites operated by third parties. Any such website is not under our control, and we do not take any responsibility for the contents of any such site. We cannot guarantee, represent or warrant that the content contained in any third-party website is accurate, legal or inoffensive. Any link to an external website is provided merely as a convenience to you. You take sole responsibility for the use of any external website. You may not create a link to this Website from another website or document without our prior written consent.
Updating of these Terms and Conditions
Provider reserves the rights to change, modify, add or remove from portions or the whole of these Terms and Conditions from time to time. Changes to these Terms and Conditions will become effective upon such changes being posted to this Website. It is the User’s obligation to periodically check these Terms and Conditions at the Website for changes or updates. The User’s continued use of this Website following the posting of changes or updates will be considered notice of the User’s acceptance to abide by and be bound by these Terms and Conditions, including such changes or updates.
Copyright and Intellectual Property Rights
Provider provides certain information at the Website. Content currently or anticipated to be displayed at this Website is provided by Provider, its affiliates and/or subsidiary, or any other third party owners of such content, and includes but is not limited to Literary Works, Musical Works, Artistic Works, Sound Recordings, Cinematograph Films, Sound and Television Broadcasts, Program-Carrying Signals, Published Editions and Computer Programs (“the Content”). All such proprietary works, and the compilation of the proprietary works, are copyright the Provider, its affiliates or subsidiary, or any other third party owner of such rights (“the Owners”), and is protected by United States and international copyright laws. The Providers reserve the right to make any changes to the Website, the Content, or to products and/or services offered through the Website at any times and without notice. All rights in and to the Content is reserved and retained by the Owners. Except as specified in these Terms and Conditions, the User is not granted a license or any other right including without limitation under Copyright, Trademark, Patent or other Intellectual Property Rights in or to the Content.
Limitation of liability
The Website and all Content on the Website, including any current or future offer of products or services, are provided on an “as is” basis, and may include inaccuracies or typographical errors. The Owners make no warranty or representation as to the availability, accuracy or completeness of the Content. Neither Provider nor any holding company, affiliate or subsidiary of Provider, shall be held responsible for any direct or indirect special, consequential or other damage of any kind whatsoever suffered or incurred, related to the use of, or the inability to access or use the Content or the Website or any functionality thereof, or of any linked website, even if Provider is expressly advised thereof.
We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure, or error free. We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable. You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the service and or website is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided “as is” and “as available” for you use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
Privacy: casual surfing
The User may visit the Website without providing any personal information. The Website servers will in such instances collect the IP address of the User computer, but not the email address or any other distinguishing information. This information is aggregated to measure the number of visits, average time spent at the Website, pages viewed, etc. Provider uses this information to determine use of the Website, and to improve Content thereon. Provider assumes no obligation to protect this information, and may copy, distribute or otherwise use such information without limitation.
Choice of Law
This Website is controlled, operated and administered by Provider from its offices within the United States. Access to the Website from territories or countries where the Content or purchase of the products sold on the Website is illegal is prohibited. The User may not use this Website in violation of United States export laws and regulations. If the User accesses this Website from locations outside of United States, that User is responsible for compliance with all local laws. These Terms and Conditions shall be governed by the laws of the United States, and the User consents to the jurisdiction of the United States in the event of any dispute. If any of the provisions of these Terms and Conditions are found by a court of competent jurisdiction to be invalid or unenforceable, that provision shall be enforced to the maximum extent permissible so as to give effect to the intent of these Terms and Conditions, and the remainder of these Terms and Conditions shall continue in full force and effect. These Terms and Conditions constitute the entire agreement between the Provider and the User with regard to the use of the Content and this Website.